Customer Care
Contact KOTA Boutique
KOTA Boutique customer care can help with product details, shipping updates, and returns—reach us by email, phone, or text. We typically respond within 1–2 business days, Monday–Friday.
How to Reach Us
Email: support@kotaboutique.com
Phone: +1 (908) 219-9273 · Text us
Hours: Mon–Fri, 10am–5pm ET
If your question is about an order, please include your order number for faster assistance.
Popular Topics
Shipping & Returns
Shipping
Complimentary US ground shipping on all orders. Orders ship within 1–2 business days. You’ll receive tracking via email once dispatched. For expedited options, see our Shipping & Returns.
Returns
We accept returns of unused items within 14 days of delivery with original packaging and tags. Start a return and see full conditions in our Shipping & Returns.
Legal
Privacy Policy
Learn how we protect your data in our Privacy Policy.
Terms & Conditions
Review our Terms & Conditions .
Cookie Policy
See how we use cookies in our Cookie Policy.
Disclaimer
Please review our Disclaimer .
Prefer email? Open our Contact Form or write us at support@kotaboutique.com.
For urgent questions, text us at +1 (908) 219-9273.