Return Policy

RETURN POLICY

Last updated September 18, 2026

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at support@kotaboutique.com to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and The product must be returned in the original packaging including dust bags with tags still attached and in the same condition in which it was delivered. We are unable to offer an refund or exchange on items that are deemed damaged-scratched or worn in their original packaging., then mail your return to the following address:

Kota Boutique

Attn: Returns

RMA #

PO Box 1001

Mountainside, NJ 07092

United States

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

support@kotaboutique.com